Payment Policy

All payments for services must be made as outlined in the service agreement or proposal. Payment terms, including the total amount due and any applicable taxes, will be specified in advance. We accept a variety of payment methods, including credit cards, debit cards, bank transfers, and other online payment systems, as applicable.

Payment Schedule

Depending on the nature of the service, payments may be required upfront, in installments, or upon completion of certain milestones. The specific payment schedule will be agreed upon in writing at the time of contracting. Any agreed-upon advance payments must be made prior to the commencement of work.

Late Payments

Late payments may result in a delay of services or suspension of work until payment is received. If payment is overdue by more than 3 days, we reserve the right to charge a late fee of 2% of the outstanding amount per month. If payment is not received within 10 days after the due date, we may suspend or terminate services without further notice.

Additional Charges

Any additional services or changes to the original scope of work will incur additional charges. These will be outlined and approved by both parties before any work begins. Additional fees for unforeseen issues or extended timelines will be communicated as soon as possible.

Service Cancellation by the Client

If you wish to cancel a service or project, you must notify us in writing at least 2 days in advance of the intended cancellation. Once cancellation is confirmed, we will cease work on the project, and you will be billed for any work completed up to that point. If cancellation occurs after the commencement of work, you may be subject to a cancellation fee, as specified below.

Cancellation Fees

Cancellation fees are calculated based on the amount of work completed. If services are canceled after work has started, a fee may be charged for any work done up to the point of cancellation, including any non-refundable expenses or third-party costs incurred (e.g., domain registration, software licenses, etc.). The cancellation fee will be outlined in the initial contract and is typically a percentage of the total project cost or a flat rate based on the project stage.

Service Cancellation by Us

In rare cases, we may need to cancel services due to unforeseen circumstances, such as major changes in the project scope, client non-compliance, or force majeure events (e.g., natural disasters, technical difficulties). If we cancel the service, we will refund any unused portion of payments made, provided the service has not been delivered or is incomplete.

Changes to Projects after Commencement

If you request significant changes or modifications to the project after work has started, we reserve the right to adjust the project timeline and fees accordingly. Any changes will be discussed and agreed upon in writing before proceeding.

If any payment or cancellation dispute arises, both parties agree to attempt resolution in good faith. In the case of unresolved disputes, we may choose to mediate the issue or resolve it through arbitration, as outlined in our Terms and Conditions.

If you have any questions about payments, cancellations, or any issues related to billing, please contact our customer service team. We are happy to assist you with any payment-related inquiries or cancellation requests.